Thanks for reaching out to Mountaineer Moving.

WHAT HAPPENS NEXT

We believe that a successful move starts with great planning. Here’s a quick timeline to help you get ready for your moving day:

AT BOOKING (SAME DAY)

Deposit Required: A deposit is due when you confirm your move date.

Confirmation Email: We’ll send your estimate, deposit receipt, and a link to our moving checklist.

1 WEEK BEFORE YOUR MOVE

Email Reminder:

- Start/continue packing and label boxes.

- Review your item list and let us know about any changes (adds/drops, large or fragile items).

- Double-check building/parking needs (permits, elevators, loading areas).

2 DAYS BEFORE YOUR MOVE

Quick Check-In (Email or SMS):

- Reconfirm logistics: parking/elevator reservations, loading dock access, time windows.

- Share any last-minute updates to your inventory.

1 DAY BEFORE YOUR MOVE

Coordinator Call: We’ll confirm your arrival window, crew size, addresses, access details, and any updates.

Payment Reminder: Final payment is collected on move day after the job is complete.

- We’ll share the crew’s day-of contact.

MOVE DAY

We complete your move as scheduled and document any scope changes.

Final Payment: Taken at job completion.

PAYMENTS AND DEPOSITS

Deposit: Due at the time of booking to lock in your date.

Final Payment: Collected on move day once the job is complete.

NEED TO UPDATE SOMETHING?

If your inventory, access, or schedule changes, reply to our emails or call us so we can keep everything aligned.

KEEP PREPARING

  • Use our checklist to pace packing over the week.

  • Reserve elevators/parking early if required by your building.

  • Set aside essentials (meds, documents, chargers) to travel with you.

QUESTIONS?

We’re here to help. Reply to our emails or call the office and we’ll take care of you.

Download The Ultimate Moving Checklist

Moving can be a headache, but it doesn’t have to be! We’ve got your back with the Ultimate Moving Checklist. This handy guide tackles both home and business moves, guiding you from start (planning) to finish (settling in). It’s packed with pro-tips on organizing, packing efficiently, protecting fragile items, and keeping things under control, even for the most chaotic moves.

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